State Farm® Insurance Agent Penny Kleinschmidt

"Hi Patrick, I glad you found your insurance plan with Raema beneficial. We are here to educate and then you decide what is right for you and loved ones. Please call us with any questions. Thanks Penny "

"Hi Therrel, Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Penny's agency and that Raema has exceeded your expectations with her exceptional customer service. Ensuring that our clients receive timely and accurate assistance is our top priority, and we're glad to know that Raema has been on top of everything for you, from updating policies to discovering missed refunds. We truly appreciate your kind words and your trust in our agency. Your feedback motivates us to continue delivering the best service possible. If you have any further needs or questions, please don't hesitate to reach out. Thank you once again for your 10/10 rating! Thanks Penny"

"Hi Carol, Thank you so much for your kind review! We're delighted to hear that your transition from Texas to Tennessee went smoothly and that Raema and Morgan were able to assist you effectively with transferring your auto and rental insurances and installing the Beacon. Our team prides itself on being caring and professional, and it’s wonderful to know that you had such a positive experience. We are thrilled that you chose Penny Kleinschmidt's State Farm office and that you highly recommend us. If you need any further assistance, please feel free to reach out. Welcome to Tennessee, and thank you for trusting us with your insurance needs!"

"Hi Kristy, I’m glad to hear that Carissa took good care of you. It took me 9 months to fill the position and hired Carissa. I take it very serious on hiring a quality person to help take care for of our customers. I want to make sure you receive great customer service after the sale. I’m glad the advice on your claim was helpful. We are you here to help. Thanks Penny"

" Thank you so much, Hope! We take pride in staying informed about the industry to provide the best guidance for our customers. We truly appreciate your trust in us for your home and auto insurance needs over the years. Your support means the world to us. Penny "

"Hey Al, we are so glad to hear about your positive experience with us and want you to know that it has been great working with you and earning your business! We hope to always provide great service and love to hear that you have been treated so well."

"Hi Lillie, We aim to be the best in customer service providing service after the sale. We love treating our customers like family. We love having you as a customer. Penny "

"Hi Jacob, We understand how hard it is to talk to a “real” person in today's world and we aim to make it easy for our customers. Thank you for letting us take care of all your insurance needs. "

"Kevin, we do our best to make it easy on our customers. Thank you for your business. We appreciate you! Penny "

"I agree, I’m very blessed to have Raema on my team. We appreciate you. Penny "

"Hi Julie, Thank you so much for sharing your positive experience with Penny’s State Farm office! We're thrilled to hear that you made the switch to State Farm and have been pleased with our coverage and service. It's fantastic to know that our team has been able to provide you with better coverage at a lower cost, and that we've efficiently handled your recent windshield replacement. We always aim to offer proactive advice to help our clients save on their premiums. Your feedback is greatly appreciated and will certainly be helpful to others considering their insurance options. Thanks again for your kind words and continued trust in Penny Kleinschmidt State Farm! We appreciate you!! Penny"

"Hi Cooper, I am grateful for the opportunity to assist you with your claim. We understand that filing a claim is not an everyday occurrence and can be challenging to navigate. Rest assured, we are here to guide you every step of the way. Thank you for your trust. Best regards, Penny"

"Hi Felicia, Insurance is ultimately about being there when you need it most, particularly during a claim. I personally ensure that everything runs smoothly for my customers during such times. This is why we conduct regular insurance reviews; we want to eliminate any surprises when a claim arises. Our commitment is to support our customers during their toughest moments. Thank you for placing your trust in us. Sincerely, Penny"

"This is about your plan for your loved ones and each person needs and wants are different. We tailored life policies to fit your plan for your family and we make it an easy process. Thank you for having a plan for your family. Penny"

"Hi Bobby, We do our best to make it easy to switch and give great customer service. Thank you for switching your home and auto to us. Penny "

"Hi Bill, thank you for your 5 star review. Please feel free to reach out anytime you have questions and thank you for choosing us to be your agents. Penny"

"Tom, thank you and I glad you found the insurance review beneficial. We customize the policies to fit each customer's needs. We are here for you! Penny "

"Hi Darrel, We seriously appreciate your kind words, and we're super proud to have such amazing folks as part of our State Farm family. I will definitely make sure to pass along your feedback to Raema, and the rest of the team. Thanks again for choosing our office for your auto, home, and life insurance needs. We're do our best serve our customers you with top-notch service throughout the year and not just at the purchase of a policy. We are here for our customers. Penny"

"Hi Cynthia, We believe in offering service after the sale. We want what fits you and your family needs and plan. People needs change in different chapters in their lives and we like to make sure we stay on top of your insurance needs. We reach out to our customers at least every two years to update their policies so when you have a claim there are no surprises. Sometimes it means we remove a lienholder from a vehicle you paid off, find a discount you were missing, and other times it's more. It's all about you and your family needs, we personalized our policies to fit our customers needs. Thank you for choosing us!! Penny"

"Patti, I am glad you like our customer service. We do our best to help our customers. Thank you for your many years of business. Penny "

"Thank you Janie for your kind words and choosing us for all your insurance needs. Call or text is anytime time At 865-688-5072 Penny "

"Hi Coty, Kayla is amazing, and I am thankful that she is part of our great work family. Thank you choosing us for your auto and home needs. Penny"

"Hi Megan, we tailor our policies to our customers needs, we ask lots of questions to make sure we are doing the right thing for you and your family. Not everyone fits in one box. Thank you for your business and we appreciate you. Penny"

"Hi Alexis, Thank you for your 5-star review and we are here to help you anytime. We are constantly training and learning to be the best for our customers. My team and I have 50 years of experience and we are here to serve you. "

"H Lisa, thank you for your 5-star review. Raema has been with me since day one and she is amazing, she has written thousands of policies and loves to work with small businesses, and life insurance. We are thankful for 66% referral rate is our business and we are glad Trent sent you our way. We love your family and those beautiful grandbabies. Please let us know if you need anything. Penny"