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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Glenna Mcrae

March 4, 2026

5  out of  5
rating by Glenna Mcrae
"I HAVE NEVER BEEN TREATED WITH MORE RESPECT AND CARE IN EXPLAINING MY OPTIONS . I RECOMMEND PENNY KLEISHMIDT STATE FARM TO EVERYONE WHO WANTS TO BE TREATED WITH RESPECT."
We responded:
"Thank you so much for your kind words and recommendation Glenna! We’re honored to know you felt respected and cared for when reviewing your options. That’s exactly the experience we want every neighbor to have, and we’re grateful you chose Penny Kleinschmidt State Farm. ❤️ Be sure to follow us on Facebook & Instagram to stay connected with our office and community updates! https://m.facebook.com/PennyKleinschmidtStateFarmAgent/"
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Ashley Wolfenbarger

February 25, 2026

5  out of  5
rating by Ashley Wolfenbarger
"Carol was incredibly helpful in helping me get a quote and getting set up with my policy. It was very quick, easy, and the payment options were very flexible. She was very knowledgeable and really kind!"
We responded:
"Hey Ashley, Thank you for your kind words and the awesome review! If you get a chance, please follow us on social media! We have some pretty fun stuff on there."
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big v

February 24, 2026

5  out of  5
rating by big v
"Raema saved me so much money on my auto insurance that I added life insurance to my package. She was very helpful in making sure I am protected. Give her a call, I highly recommend!"
We responded:
"We love to save people money! Thank you for choosing us we appreciate you more than you know. Please fill free to follow us on social media to see some funny videos and learn more about our office behind the scenes."
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Reese Kathryn

February 13, 2026

5  out of  5
rating by Reese Kathryn
"Raema was so helpful and kind!!"
We responded:
"Hey Reese! Thank you so much for the review. We are so glad Raema was able to help you with your insurance needs! If you haven't already, please feel free to follow our social media!"
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Tony Alleman

February 9, 2026

5  out of  5
rating by Tony Alleman
"First time having to file a claim for an accident. My agent and her entire office went above and beyond to make sure this claim was processed quickly. Was already in a new car 5 days after the accident."
We responded:
"Tony and Heather, I’m glad you had a great experience. You buy insurance to be there when unexpected things happen. We reach out to all claims and guide customers through the claims process. We understand you don’t do this everyday and we are here to help. Thanks Penny "
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Carolyn Williams

February 7, 2026

5  out of  5
rating by Carolyn Williams
"The professionalism and attention to detail plus the listening skills of the entire staff is refreshing and appreciated!"
We responded:
"Hey Carolyn! Thank you so much for the kind review we really appreciate it! If you want to see some behind the scenes and funny videos please feel free to follow us on Facebook and Instagram."
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jim denno

January 26, 2026

5  out of  5
rating by jim denno
"Carol was very nice and professional. Made it very easy"
We responded:
"Thank you for the review Jim! Feel free to follow our social media to get a behind the scenes look at our office."
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Debby Effler

January 21, 2026

5  out of  5
rating by Debby Effler
"Great doing business here so help ful answer all my questions"
We responded:
"Debby, We love that we could help you with your insurance needs. Please feel free to reach out to us if you or anyone you know needs insurance help!"
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annabelle brown

January 16, 2026

5  out of  5
rating by annabelle brown
"I absolutely love Carol. She is my go-to! She is so sweet and I recommend State Farm to anyone in the area for great service and reliable Insurance for a good price. 🩷🩷"
We responded:
"Hey Annabelle! Thanks so much for the kind words. We love Carol too! If you haven't already feel free to follow us on social media."
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Marv Orio

January 15, 2026

5  out of  5
rating by Marv Orio
"I needed to renew my insurance but didn’t set it up until I talked to Carol, who was very persistent contacting me and leaving messages. I finally contacted her and the rates were very attractive, so ended up signing a new policy with State Farm. Recommending my other driver friends too."
We responded:
"Hi Marv I’m blessed to have Carol on my team and I’m glad you had a great experience switching to State Farm. Thanks, Penny "
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Nikki Passmore

January 8, 2026

5  out of  5
rating by Nikki Passmore
"Carol was very helpful! State Farm is the way to go!"
We responded:
"Nikki, Thank you for the review! We are happy you decided to go with us :) If you want, you can follow us on Facebook or Instagram to see some of the fun we have at the office!"
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Rebecca B. Weaver Beckey

January 7, 2026

5  out of  5
rating by Rebecca B. Weaver Beckey
"Carol cinnamon was very knowledgeable and very helpful."
We responded:
"Hey Rebecca! Thank you for the kind review, we are glad that you had a great experience! If you haven't already please fill free to follow our social media to see some fun behind the scenes videos."
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Isabel Hicks

December 30, 2025

5  out of  5
rating by Isabel Hicks
"Carol was amazing. Super sweet and helpful"
We responded:
"Thank you so much Isabel! If you haven't already check out our social media :)"
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Ann White

December 30, 2025

5  out of  5
rating by Ann White
"Carol was courteous, professional, helpful and extremely knowledgeable about what I was looking for my insurance. I am so glad I called and spoke to her because I now have less expensive insurance and awesome coverage! Thank you, Carol!"
We responded:
"We are so thankful for you Ann! If you would like to follow us on social media and see some behind the scenes action we would greatly appreciate it!"
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Patricia

December 27, 2025

5  out of  5
rating by Patricia
"The agent Carol was very knowledgeable and easy to work with. By switching from farmers to state farm I was able to save a significant amount of money on my car insurance. Thank you again Carol for your time and attention."
We responded:
"Hey Patricia! We love to help people save money and are glad you had a great experience! Don't forget to follow our social media to see some behind the scenes of our office :)"
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Romulo_539

December 24, 2025

5  out of  5
rating by Romulo_539
"Carol was a huge help when we were looking for insurance. She assisted us with both our home and auto policies and made the whole process easy and stress-free. She was friendly, knowledgeable, and took the time to explain our options. I highly recommend reaching out to her if you’re looking to get a quote."
We responded:
"Thank you for the kind words! We’re so glad you had a great experience! We’d truly appreciate it if you shared us with anyone you know who may need insurance."
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Laikin Mayton

December 24, 2025

5  out of  5
rating by Laikin Mayton
"Raema is da bomb.com!"
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Michele

December 24, 2025

5  out of  5
rating by Michele
"I talked to Agent Carol cinnamon. She’s amazing."
We responded:
"Michele, Thank you for the kind words and taking the time to give us a review! If you haven't already please give us a follow on our social media platforms."
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matthew Rhea

December 19, 2025

5  out of  5
rating by matthew Rhea
"Everyone in the office was very helpful and great to work with. Carol made it very fast and easy setting up my policy!"
We responded:
"Hey Matthew! We love to hear that we made your experience a positive one! If you want to keep up to date with us and get some behind the scenes look at our office, feel free to follow us on social media!"
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Dan Hughes

December 2, 2025

5  out of  5
rating by Dan Hughes
"I had an amazing experience with Penny Kleinschmidt - State Farm Insurance Agent and her team! A special shoutout to Carol Cinnamon, who went above and beyond to help me with quotes and new policy options. She took the time to explain everything clearly and made the whole process smooth and stress-free. By combining my auto and property insurance, I ended up saving $950 per year — which was a fantastic surprise! The professionalism, friendliness, and genuine care from Penny’s office made switching to State Farm one of the best financial decisions I've made this year. Highly recommend giving Penny and Carol a call if you’re looking for great rates and outstanding service."
We responded:
"Dan, Thank you so much for sharing your experience! We’re thrilled to hear that we were able to make the process clear and stress-free for you. Our team truly appreciates your trust in us and we’re grateful to be a part of your insurance journey. If you ever need anything or have questions down the road, we’re always here to help. And for updates, tips, and office highlights, feel free to follow us on Facebook & Instagram @pennykleinschmidtstatefarm."
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Tim Smith

November 30, 2025

5  out of  5
rating by Tim Smith
"Friendly and helpful"
We responded:
"Tim, We’re glad you found our team friendly and helpful. We appreciate you choosing our office! For updates and tips, you can follow us on Facebook & Instagram @pennykleinschmidtstatefarm."
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mark

November 26, 2025

5  out of  5
rating by mark
"I have had a great experience with Carol helping me with picking out the best options for me! I highly recommend them!"
We responded:
"Hey Mark! Thank you so much! We’re glad Carol was able to help you find the right options. We appreciate your recommendation and your trust in our office! For more updates and tips, feel free to follow us on Facebook & Instagram @pennykleinschmidtstatefarm. "
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Taylor Lindsay

November 24, 2025

5  out of  5
rating by Taylor Lindsay
"Amazing experience! Penny and Ramea really took the time to listen and understand my needs. They really made insurance make sense for me and was able to up my coverage to ensure I’m Tralee care of, without huge payment hikes! They are so wonderful! I can’t say enough good things about this office!"
We responded:
"Hey Taylor! Thank you so much for this review it truly means a lot. Making insurance make sense and making sure your coverage actually fits your life is something we care about, so we’re glad the process felt that way for you. We’re always here if you need anything or want to go over your coverage again. And if you want to keep up with us, you can follow along on Facebook & Instagram!"
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eric evers

November 19, 2025

5  out of  5
rating by eric evers
"I got fast help with some complicated paperwork. They were super helpful. State farm shows the competition how to do things right."
We responded:
"Eric, Thank you for the kind words! We’re really glad we could help you quickly with your paperwork and make things easier. If you ever need anything with your property insurance, we’re here for you. Stay connected with us on Facebook & Instagram!"
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Nelson Replogle

November 19, 2025

5  out of  5
rating by Nelson Replogle
"Navigating the website and connecting with the agent was very easy. Quote came in quickly and then when I talked directly with Carol (agent), she took down additional information and lowered the cost of the original quote. Very friendly and helpful. Would definitely recommend this agent and agency."
We responded:
"Hey Nelson! Thank you so much for taking the time to share this! We’re really glad the quote process felt smooth and that connecting with our team was easy. Carol will be thrilled to hear your feedback she truly loves helping people understand their options and make sure everything is set up the right way. We’re grateful you’d recommend us, and we’re always here if you need anything down the road. If you want to keep up with office updates, tips, and a little bit of fun, you can follow us on Facebook & Instagram!"