State Farm® Insurance Agent Penny Kleinschmidt
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alecia Kitchens
October 9, 2025
"My husband and I just transferred to Penny Kleinschmidt from a different agent, and couldn’t be happier! Carol has been amazing through the whole process and helped us get all of our policies updated! She has gone above and beyond to make sure we have everything we need to make a smooth transition. Extremely happy with our decision to transfer agents."
"Alecia, Thank you so much for taking the time to share your experience! We’re thrilled to hear that Carol made your transition smooth and enjoyable, she truly goes above and beyond for our customers. We’re so glad you chose to join the Penny Kleinschmidt State Farm family! Be sure to follow us on Facebook and Instagram for updates, fun videos, and helpful insurance tips. We love staying connected with our community! ❤️"
Tim Miles
October 7, 2025
"Penny and staff were wonderful to deal with saving me a lot of money. This was the best experience I've ever had with a insurance company. They look out for your Best interest unlike my other experiences with other insurance companies. Thanks for above and beyond....."
"Thank you so much for your kind words Tim! We’re thrilled to hear you had such a great experience with our team. Helping our customers save money while feeling cared for is what we love most. 😊 We truly appreciate you trusting us with your insurance and taking the time to share your experience. Don’t forget to follow us on Facebook and Instagram to see behind the scenes look at our office and get some helpful insurance tips!"
Erin R
October 6, 2025
"My experience with this agency has been great. They got me switched from my previous insurance company quickly and saved my hundreds of dollars on my homeowners policy. Thank you!"
"Erin, thank you so much for sharing your experience! We’re thrilled to hear our team was able to make the switch easy and help you save on your homeowners policy. We appreciate your trust and are glad to have you as part of our State Farm family! 🧡 Stay connected with us on Facebook and Instagram @PennyKleinschmidtStateFarm for helpful tips and local updates. "
Gabby Josey
September 26, 2025
"I have been with state farm for years, around 7 years and I love this team! Raema, specially is the only one I talk to when I need anything. She is very knowledgeable, understanding, and will give you the best possible deal. Unlike other partners like progressive and others they pay out fast. I got into a wreck a few years ago and from the time of the incident to the pay out was less than 2 weeks. No backhand or extra undisclosed fees, worry free and stress free. If you need a new quote ask for raema, I can guarantee you it will be the best decision of your life!"
"Gabby, thank you so much for being part of our State Farm family and for trusting our team over the years! We’re thrilled to hear that Raema has been able to make your experience smooth and stress-free, that’s exactly what we strive for every day. We’d love for you to stay connected with us! Follow Penny Kleinschmidt State Farm on Facebook and Instagram for helpful insurance tips, community updates, and a behind-the-scenes look at our team. 🧡"
Trxdo -
September 26, 2025
"Christie Gideon was extremely helpful in getting me setup with state farm car insurance. They were very friendly and welcoming. Thank you guys!"
Alex Arnett
September 26, 2025
"My wife and I recently move to Knoxville, so we were in need of setting up our insurance. Carol from Penny Kleinschmidt’s State Farm helped up get switched over! Within just an hour, Carol had a quote for us and walked me through the coverage including auto, home, and life insurance- all at an affordable and reasonable price. I’d highly recommend utilizing them for your insurance needs!"
"Thank you so much for sharing your experience Alex! We’re thrilled to hear that Carol was able to make the transition quick and easy for you and your wife. We know moving to a new city comes with a lot of changes, and we’re grateful you chose Penny Kleinschmidt State Farm to help protect what matters most. We’d love for you to stay connected with us on Facebook & Instagram, where we share updates, community highlights, and helpful insurance tips. Thanks again for trusting our team welcome to Knoxville, and welcome to the Penny Kleinschmidt State Farm family!"
Carrie McKinney
September 25, 2025
"Very thorough in explaining both the renter's and car insurance policies. Ms Cinnamon is very pleasant to talk with. I am very appreciative."
"Thank you so much for sharing this! Carol really enjoys helping our neighbors understand their coverage, and I’m glad she was able to make everything clear for you. We appreciate you being part of our State Farm family! Don’t forget to follow us on Facebook and Instagram to keep up with what’s happening around the office and in our community ❤️ "
Rita Giles
September 23, 2025
"When I decided to change my Insurance's I Prayed about it and God truly sent me to the Right place. Penny's State Farm Insurance Company was Very Engaging with All of my Insurance needs (Home and Vehicle) Carol answered All of my Questions and made me feel Important.. I'm Very Satisfied with their Service and will Recommend Them to Everyone that I know that's looking for Insurance 👌"
"Rita, we are so grateful for your thoughtful words and for trusting Penny’s office with your home and auto insurance needs. 🙏 Carol and our team truly enjoy making sure every neighbor feels valued and cared for, and it means so much to hear that reflected in your experience. Thank you for recommending us — it’s the highest compliment we could receive! Stay connected with us on Facebook and Instagram, where we share local updates, office highlights, and helpful insurance tips."
Alden Smith
September 23, 2025
"What great service! Carol Cinnamon was great, following up with us by telephone to make sure we were completely satisfied and to tell us all about our policy. Top care service!"
"Thank you Alden for taking the time to share this! We’re so glad Carol was able to provide such great follow-up and make sure you felt completely taken care of with your policy. 🌟 We’re lucky to have her on our team, and even more thankful for neighbors like you! Be sure to follow us on Facebook and Instagram to keep up with local updates, office happenings, and helpful insurance tips."
Chris O'Reilley
September 23, 2025
"Penny and her team made swiping easy and have been very helpful and friendly in providing support and recantations I highly recommend her and her team"
"Thank you so much for sharing this Chris! We’re so glad we were able to make things easy and give you the support you needed. It means a lot to us that you’d recommend our office! ❤️ If you haven’t already, check us out on Facebook & Instagram, we love sharing local updates and office fun there too. "
Glenna Mcrae
September 11, 2025
"I HAVE NEVER BEEN TREATED WITH MORE RESPECT AND CARE IN EXPLAINING MY OPTIONS . I RECOMMEND PENNY KLEISHMIDT STATE FARM TO EVERYONE WHO WANTS TO BE TREATED WITH RESPECT."
"Thank you so much for your kind words and recommendation Glenna! We’re honored to know you felt respected and cared for when reviewing your options. That’s exactly the experience we want every neighbor to have, and we’re grateful you chose Penny Kleinschmidt State Farm. ❤️ Be sure to follow us on Facebook & Instagram to stay connected with our office and community updates! https://m.facebook.com/PennyKleinschmidtStateFarmAgent/"
Timothy & Jackie Mitchell
September 10, 2025
"Carol was an absolute pleasure to deal with. She was very patient and called me back when she said she would. She reviewed all of our policies to make sure they had all the changes we wanted. State farm has been our insurance agent for a very long time and everyone in Penny's office are so customer friendly and service oriented!! Keep up the great work!!"
"Thank you so much Timothy and Jackie for your kind words! We’re thrilled to hear Carol was able to help and that you’ve had such a positive experience with our office over the years. We truly value your trust and loyalty, and our whole team is always here to make sure you feel taken care of. Be sure to follow us on Facebook & Instagram to stay connected with our office and see what we’re up to in the community! https://m.facebook.com/PennyKleinschmidtStateFarmAgent/"
Lillie Williams
September 8, 2025
"We moved to Tennessee in 2017 and we transferred to Penny's State farm Insurance office, and they were the nicest group of agents, and they've been behind us every step of the way with any problems that we have had. I would refer them to anyone they will treat you like family. And handle all of your insurance needs thanks guys."
"Hi Lillie, We aim to be the best in customer service providing service after the sale. We love treating our customers like family. We love having you as a customer. Penny "
Adriana Morales
August 28, 2025
"Excellent service, thank you very much to CAROL"
"Hey Adriana! We’re so glad to hear Carol took great care of you! 🙌 Thank you for trusting our team. Don’t forget to check out our social pages @PennyKleinschmidtStateFarm where we share local updates, helpful tips, and more ways we can serve you."
Marie Nelson
August 22, 2025
"Cindy was the reason why. She is professional and follow thru and calls you back. This State Farm agency is easy going and does what they said they will. I wish mosre businesses would be like this. It is a rarity in today's fast paced world. Cindy again is great!!!!!!!!!!!!!!!!"
"Thank you so much for your kind words! 🌟 We’re so glad Cindy made your experience such a positive one, she truly cares about our customers and always goes the extra mile. Our whole team works hard to provide the kind of service you can count on, and it means a lot to know it shows. If you’d like to stay connected with us for updates, tips, and community happenings, be sure to follow us on Facebook and Instagram @PennyKleinschmidtStateFarm. We love keeping in touch with our neighbors! "
Glenna Miracle
August 21, 2025
"Penny has been my agent for a very long time. They are always available when I have a question. Friendly, convenient, and always follow up on a problem."
"Thank you so much for your kind words Glenna! We’re always here to help and make things easy for you. If you’d like to keep up with tips, updates, and a little fun from our team, follow us on social media!"
Jarrod Oliver
August 15, 2025
"Carol Cinnamon is an employee I have followed to her new job. I’m a particular guy and no one else’s service in insurance has ever made me felt like I knew what I was asking for would get handled in a timely manner. She is truly a keeper and any employer would be more than lucky to have her as an employee."
"Hey Jarrod, Thank you for sharing such kind words about Carol! We’re lucky to have her on our team and happy to hear she’s provided you with the service and peace of mind you deserve. We’d love to keep in touch follow us on Facebook and Instagram for updates, tips, and more from our office!"
Garrett Jones
August 13, 2025
"I have had State farm insurance through Penny for years now. They have always been able to help me quickly and without issue whether I am adding/removing vehicles from my policy or filing a claim. Recently after a hit and run, Carol was able to help me with the claim process and make it as smooth as possible."
"Thank you so much Garrett for your loyalty and for sharing your experience! We’re so glad Carol was able to help make the claim process smooth during a stressful time. Our team is always here to help with your insurance needs. We’d love to stay connected, follow us on Facebook and Instagram for local updates, tips, and a peek behind the scenes!"
Reza Karjalian
August 12, 2025
"Penny’s office provided outstanding service! They explained my coverage options clearly, found me a great rate, and were always quick to respond to questions. Professional, friendly, and genuinely cared about finding the right policy for me. Highly recommend!"
"We’re so glad you had a great experience, Reza! Our team loves helping our neighbors and staying connected. You can find more insurance tips and local updates on our Facebook and Instagram, hope to see you there!"
Joshua Gillette
August 8, 2025
"Best insurance company I have hands down. The prices are very reasonable and the level of customer service I experience when calling to ask questions is exceptional. For me communication is tantamount to a good experience with any business relationship and Penny Kleinschmidt and the staff there are excellent at this. I would definitely recommend this insurance company and especially recommend Penny's office!"
"Thank you for your 5 star review and your kind words. We try our best to be have good communication with our customers and our community. We love talking to our customers and getting to know them. Feel free to call our office or stop by anytime. Pk"
Sarah Griffin
August 8, 2025
"Love working with this team on all my insurance needs! They are kind and quick to respond to any questions!"
"Hi Sarah Thank you for the Google review. I am glad Carol was able to answer your questions in a timely matter. Call or tell us anytime and we appreciate your business. Penny"
Timothy Wiegenstein
August 6, 2025
"Raema and the whole team made my claim experience so easy and seamless. It took only five weeks from the accident, claim report, car repair and rental to completion of the process. Many thanks to the Penny Kleinschmidt agency for handling all my insurance needs!"
"Hi Timothy, I happy to hear your claim went smoothly. We are here to help and I personally oversea claims in my office. I am blessed to have Raema with me 13 years and to assist you. We try our best to keep claims moving smoothly. Thanks Penny "
Hollie Young JR.
July 31, 2025
"Agent Caro is great and Penny Kleinschmidt managed to get me Full Coverage on my 1989 van to where every other insurance company told me they couldn't put Full Coverage on it ! They are the Best and Friendliest State Farm around and I highly recommend you use them 100%"
"Hi Holly, We strive to be the best for our customers and communities. I’m glad that Carol took great care of you and we are blessed to have her as part our SF family. Please stop by or call anytime. We are here for you Penny"
Dylan Moore
July 23, 2025
"I just recently transferred my insurance from another agent and I am so glad I did. Carol Cinnamon has helped me so much with my policies.I highly recommend Penny Kleinschmidt and her staff for all your insurance needs."
"Hi Dylan, I’m glad you happy with our office. I’m blessed to have Carol on my team. Please let me know if you need anything. Penny "
Ashley Watts
July 9, 2025
"I had been with shelter insurance for many years when they canceled my policy and only gave me 5 days. I called and talked with Raema and she helped me in no time. The experience was great and they lowed my insurance."
"Hi Ashley, Welcome to the Farm. I’m glad we are able to save you money and offer you great service. I’m blessed to have Raema on my team for over 13 years. We strive to be the best for our customers. Let us know if you need anything. Penny "